Frequently asked questions

How do I find the part I need?

The easiest way to find the part you need is to type a search term into the main search box at the top of the home page. You can type in keywords like, “BMW Front Bumper” and our search engine will bring you to the page where you can continue to narrow down your choices until you get to the exact part you’re looking for. You can also use the “Year, Make, and Model” search boxes to get you to your part quicker. Either way will eventually bring you to the exact part you need. If you can’t find a part after searching, let us do the work! Just go to our Part Request page to submit a parts request. Send us as much information as you can using the request form and we’ll get back to you soon.

How do I purchase the part that I need?

Just search for the part on our site or get in touch with us if you need help. Add the part to your online cart, checkout using one of the convenient payment methods, and that’s it. Your car parts will be ready to go! 

Why do some parts have more than one part number?

Some manufacturers change the part number depending on the production date or facility if it’s made in more than one plant, but they are otherwise identical and all perform to the same specifications

What is the warranty on the parts I buy?

All parts purchased through our site are warranted for 3 months. That means in the unlikely event that the part fails, return it to us and we’ll send an exact replacement as soon as you notify us.

How will my parts be shipped?

We’ll pull them from inventory, inspect them one final time, and ship them based on your needs. We offer various shipping times for most small to medium sized parts. 
If your part is large and bulky such as an engine or transmission, we’ll put it on a pallet and bring in the lowest cost freight company at the time of shipment

Can I pick up my parts?

Absolutely! Just call ahead so that we’ll have the parts ready for you and come on in. Pickup times are Monday – Friday, 8AM to 5PM.

What do I do if I can’t find the part I need online?

Get in touch with us and we’ll help you find it. Just complete the Parts Request Form or call us. 
If we don’t have your part in inventory, we’ll special order it for you if it’s available.

Can't find the part you're looking for?
Email your query to info@multipart.ph